Gint 370 Test No. 2 Study Questions

Matching. You will be asked to match names and concepts with some type of identification. Some or all of the following will be on your test.

1.

Max Weber

10.

Civil Service Reform Act of 1978

2.

Frederick Taylor

11.

Assembled or unassembled

3.

Chester Barnard

12.

Criterion-related approach

4.

New Public Management

13.

Self ratings, peer evaluations, supervisor review ….

5.

W. E. Deming

14.

One complication of public sector pay administration

6.

Performance Based Organizations

15.

EEO/AA

7.

Douglas McGregor

16.

Joining a labor union

8.

Representative bureaucracy

17.

Arbitration

9.

Civil Service Commission

Multiple Choice: You will also have multiple choice questions. In some form, you can expect to see questions such as the following. Some questions not listed below may be included on your test, and some listed may not appear on your test.

18. Systems theory focuses great attention on what concepts?

19. Orthodox public administration in the U. S. emphasizes what values and organizational arrangements?

20. The intellectual underpinnings of American PA were destroyed by what writers?

21. How does the managerial perspective toward public administration approach the issue of productivity?

22. How is organizational humanism different from Taylorism and Theory X?

23. How does the political approach to PA differ from the managerial and legal approach?

24. What is meant by the concept "structural element" of bureaucracy?

25. The "core" principles of scientific management include what ideas?

26. The idea that social and psychological factors play a major role in worker productivity is called what?

27. When a leader selects or uses a leadership style based upon forces in his or her self, their subordinates, and the situation they confront, he or she is said to engage in what type of leadership?

28. What elements make up the hierarchy of human needs?

29. Herzberg's "two factor theory" is build around what two factors? How do they work?

30. The adversarial ajudicatory process, independent regulatory agencies, and autonomous examiners are characteristics of what approach to PA?

31. According to Rosenbloom, the civil service reform movement in the late l800s sought more than just civil service changes. What did it seek?

32. What kind of administrative reforms did the civil service reform movement seek?

33. What was the major conceptual achievement of the l978 Civil Service Reform Act?

34. A system of designing jobs, organizing them into useful managerial and career categories, and establishing their rates of pay in personnel administration is referred to as what?

35. What is the status of sovereign immunity and public employee liability today?

36. What was meant by the doctrine of privilege?

37. What were the key features of the spoils system?

38. Public administration in the future will likely differ from orthodox principles of management in what ways?

39. For the early presidents, the primary criterion used in appointing government officials was what concept?

40. Who is the person most identified with the institutionalization of the spoils system?

41. What happened as a result of the spread of spoils politics in American PA? 

42.  At the federal level, the commitment to a merit system began to develop in what decade(s)?

43.  Chester Barnard is often associated with what facet of PA?

44. How does expectancy theory differ from other motivational theories?

45. Civil service reformers and industrialists in the 19th century joined forces to advocate what idea?

46. What are some of the ways PA uses to evaluate employee performance?

47. The Hatch Acts contributed what ideas to personnel management